Awards - Avid Ratings

The Avid Awards

Highest Customer Ratings

In recognition of the best builders providing extraordinary customer experiences, Avid Ratings is proud to present the 15th Annual Avid Awards. Award winners are chosen based on results received from some of the largest publicly traded NYSE/NASDAQ builders, North America’s largest private builders, and hundreds of small volume and custom builders from coast to coast.

These awards honor homebuilders throughout North America for scoring the highest with their customers on homebuying experience surveys, which are evaluated using Avid’s award-winning GoSurvey platform. Every homebuyer survey in our database is meticulously analyzed to determine each builders’ Avid Index Score, which is evaluated using scores from the total home buying experience, the willingness to refer, and the actual number of recommendations a buyer has made.

Avid Cup IconAvid Cup
Highest Customer Ratings For First Year In New Home

This award recognizes the single builder with the highest customer ratings across all surveys throughout North America, taken from contract signing through one year of home ownership.

Avid Diamond IconAvid Diamond
Highest Customer Ratings For First Year In New Home

Builders with the highest scores in their nation on the New Home Move In Experience survey, taken from purchasing experience to the first 90 days of ownership, are recognized with this award. The US and Canada have one award each for Production, Custom, and Small Volume builder categories.

Avid Gold IconAvid Gold
Highest Customer Ratings For First Year In New Home

This award is presented to builders with the highest scores in their region* on the New Home Move In Experience survey, taken from purchasing experience to the first 90 days of ownership. Every region has one award each for Production, Custom, and Small Volume builder categories.

Avid Benchmark IconAvid Benchmark
Top 25% – Highest Customer Ratings Per Nation at Move In of New Home

This award recognizes any US or Canadian builder scoring among the top 25% of Avid’s nationwide databases on the New Home Move In Experience survey, taken from purchasing experience to the first 90 days of ownership.

*US regions: North Central, Northeast, South Central, Southeast, West; Canada regions: Alberta, British Columbia, Ontario, Saskatchewan