Avid Award Archives
Raise Your Ratings, Build Your Stars
Through the Avid Advisor program clients have access to deeply experienced homebuilding professionals who will assist in identifying opportunities to improve the customer experience. The goal of the program is to help our clients achieve measured growth in their overall customer satisfaction ratings within one year of working with one of our Avid Advisors.
A deeper analysis of gaps in company performance in meeting the expectations of customers, as identified in Avid reports
Consultative guidance from experienced homebuilding professionals who have encountered and addressed those gaps throughout their careers
Proven solutions to performance gaps and managing the customer experience
Support where needed, including on-site visits, to ensure successful implementation of recommended changes
Results in measurable and promotable improvements and higher ratings for Avid clients